- Kelly Wright – Practice Support Manager
- Rose Beggs – Practice Manager
- Hilary Taylor – Mulbarton Surgery
- Debra Rumble – Cringleford Surgery
- Shonrae Gay – Hethersett Surgery
Assistant Surgery Managers
- Sarah Eadle – Mulbarton Surgery
- Alexandra Beatty – Hethersett Surgery
Our Reception teams are a very important part of the Practice and are the first point of contact for general enquiries. They are based across our three sites.
They can provide basic information on recent test results, direct you to the correct clinician and help to answer any general questions you may have.
The receptionist’s role involves making and cancelling appointments, clinical record keeping, taking messages for clinical staff and actioning requests. They constantly strive to keep all the information in the surgery up to date and confidential.
We try to maintain a friendly and open team and are proud to be part of our local communities across the entire practice.
- Rebecca R
- Emma S
This team provide a wide range of support for the Practice, including patient record deductions, safeguarding updates, research projects, audits, reports, clinical coding of records, hospital letters documentations and health screening invites. All summarisers and coders are based at our Cringleford Surgery.
The medical secretaries perform a range of administrative tasks including NHS referrals generated by the clinical teams to hospitals, community settings and District Nursing services. They also deal with private referrals. All the secretaries are based at our Cringleford Surgery.
The Dispensary team issue repeat prescriptions, dispense medication to dispensing patients or forward prescriptions on to relevant pharmacies. They also work alongside the GPs to deal with prescription queries and issue any medication from hospital letters. They alert GPs and Nurses when patient medication reviews are required.
- Annalie – Senior Dispenser
- Vicky – Senior Dispenser
- Jenny – Dispenser
- Amy – Dispenser
- Sarah – Dispenser
- Tracy – Dispenser