Practice Team

Practice Management

  • Rosemary Moore – Interim Practice Manager

  • Kelly Wright – Practice Support Manager

  • Rose Beggs – Finance and Compliance Manager

Surgery Managers

  • Hilary Taylor – Mulbarton Surgery

  • Debra Rumble – Cringleford Surgery

Assistant Surgery Managers

  • Shonrae Gay – Hethersett Surgery

  • Sarah Eadle – Mulbarton Surgery

  • Lyndsey Smith – Cringleford Surgery

Reception

Our Reception teams are a very important part of the Practice and are the first point of contact for general enquiries. They are based across our three sites.

They can provide basic information on recent test results, direct you to the correct clinician and help to answer any general questions you may have.

The receptionist’s role involves making and cancelling appointments, clinical record keeping, taking messages for clinical staff and actioning requests. They constantly strive to keep all the information in the surgery up to date and confidential.

We try to maintain a friendly and open team and are proud to be part of our local communities across the entire practice.

  • Alexandra

  • Corinne

  • Hannah

  • Tracey

  • Kayleigh

  • Glynis

  • Caroline

  • Michelle

  • Danniella

  • Jane

  • Lisa

  • Fiona

  • Michelle

  • Sally

  • Helen

  • Jeannette

  • Karen

Summarisers/Coders

This team provide a wide range of support for the Practice, including patient record deductions, safeguarding updates, research projects, audits, reports, clinical coding of records, hospital letters documentations and health screening invites. All summarisers and coders are based at our Cringleford Surgery.

  • Ceri

  • Ruth

  • Kate

  • Belinda

  • Sarah

Medical Secretaries

The medical secretaries perform a range of administrative tasks including NHS referrals generated by the clinical teams to hospitals, community settings and District Nursing services. They also deal with private referrals. All the secretaries are based at our Cringleford Surgery.

  • Janie

  • Stephanie

  • Karen

Dispensary

The Dispensary team issue repeat prescriptions, dispense medication to dispensing patients or forward prescriptions on to relevant pharmacies. They also work alongside the GPs to deal with prescription queries and issue any medication from hospital letters. They alert GPs and Nurses when patient medication reviews are required.

  • Annalise – Senior Dispenser

  • Vicky – Senior Dispenser

  • Jenny – Dispenser

  • Maria – Dispenser

  • Amy – Dispenser

  • Sarah – Dispenser

  • Molly – Dispensary clerk/ Trainee Dispenser

  • Gosia – Dispensary Clerk

  • Michelle – Dispensary Clerk