Get help for any health problem

Use this form at any time to get help from your practice. We aim to respond within 2 working hours if your problem needs a quick response.

Get help for any health problem (COVID-19)

COVID-19 Screening

Do you have either:

a high temperature - This means you feel hot to touch on your chest or back (you do not need to measure your temperature) *
a new, continuous cough - This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual) *
loss or change to your sense of smell or taste - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal *
Have you been told by 111 to contact the practice? *
Do you live with someone who has had a high temperature or a new, continuous cough? If their symptoms started more than 14 days ago, click No. *
Please continue to fill out this form
Your symptoms suggest you might have Coronavirus (COVID-19). You should use the 111 online coronavirus service to find out what to do.

Section

About the Patient's Problem

If you're not sure, it's helpful to tell us whether it's been days, weeks, months or years.
Drop a file here or click to upload Choose File
Maximum upload size: 20.97MB

Attach photos or other files

Please send photos if your problem is a rash, mole, lump, or if you think a photo would help our clinicians.

Tips on taking good photos:

  • Use a background that is plain and dark.
  • Good lighting is important. Use natural lighting if possible, or consider using flash as well as your room lights.
  • Take at least one photo that shows a wide area of your body, so that we can see which parts of you are affected.
  • Take at least one close-up photo. Don't go so close that the picture is out of focus.
  • For problems like moles, put a ruler or coin on the skin close to the mole so that we can see how large it is.
  • Give your camera time to focus on the right spot. If your camera is too close it will be unable to focus.

Any files you attach may be stored on your medical records.

How would you like us to deal with the problem? *

Online message sent through your email

Telephone

Face to face appointment

Video Consultation
Video consultations require you to have a smartphone, tablet, laptop or any computer with camera and microphone or headset. You will also require access to the internet, preferably over wifi. If the practice decides on a video consultation you will be sent an email containing a link for the video consultation, so it's best if you can receive your emails on that same device.

How quickly do you think the problem needs to be dealt with? *
The practice can send a text message to your phone with your appointment time. *
Terms & Conditions *