Medication Query

Do you have a query about the medication you are on?

orange and white medication pill

This might include questions such as:

  • how does my medication work?
  • are there any long term side effects?
  • is my medication safe?
  • can I drive on this medication?
  • how should I take my medication?
  • what if I forget a dose?
  • Visit the NHS Medicines Website – You can find the answers to all these questions in the NHS Medicines A-Z guide. This guide covers virtually every medicine which we prescribe at the Humbleyard Practice.
  • Contact your local pharmacy – Your local pharmacists can also answer queries about your medication / prescriptions (see below for the pharmacies local to the Humbleyard Practice)
  • Phone the surgery to speak to our dispensary (Monday – Friday 09:00 – 13:00)
  • Submit your query using PATCHS (select the banner below)

Are you trying to chase a prescription?

Is it something we have prescribed? You can track your prescription using:

  • The NHS app – for more details on how to do this click here
  • SystmOnline – for more details on how to do this click here
  • Contact your local pharmacy – Your local pharmacists can also answer queries about your medication / prescriptions (see below for the pharmacies local to the Humbleyard Practice)
  • Phone the surgery to speak to our dispensary (Monday – Friday 09:00 – 13:00)
  • Submit your query using PATCHS (select the banner above)

Is it something the hospital has prescribed or asked us to prescribe from a letter?

Please note we cannot prescribe medication suggested by the hospital until we get a written letter stating the exact medication, dosage and frequency

It can take the hospital 2-3 weeks following on from your hospital appointment for the clinic letter to be sent to us (a timeframe often not appreciated by the hospital doctors)

If you need an urgent medication following from a hospital review, it is hospital policy that to avoid delay they should prescribe an initial 2 week supply of the medication

If we do not have the hospital letter and it is an urgent prescription we may insist that the hospital team is contacted to provide the initial medication prescription

Local Pharmacy Contact Details

Your local pharmacists can also answer queries about your medication / prescriptions.