Please select one of the headings below to expand and read about each service offered at the Humbleyard Practice and how to make an appointment.
Asthma and COPD Reviews
Asthma and COPD are long term conditions and regular reviews are needed to ensure good symptom control.
If you have a diagnosis of asthma or COPD, we will inform you when your review is due. If your condition is well controlled this will be around your birth month. If you need more regular monitoring we will inform you when your next check is due.
How to arrange an asthma / COPD review
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Please contact the doctor or nurse at any time if you are concerned about your asthma or COPD symptoms.
Baby Checks (6-8 week)
At 6-8 weeks, your baby should have a thorough physical examination. This is usually done by a GP.
Your baby’s eyes, heart, hips and – for boys – testicles will be checked. They’ll also have their weight and other relevant measures taken.
A GP or health visitor will discuss your baby’s vaccinations with you. These are offered at 8 weeks, 12 weeks, 16 weeks and 12 months old, and before your child starts school.
They’ll also ask you how you’ve been feeling emotionally and physically since the birth of your baby.
You can contact us to arrange a 6-8 week baby check by:
- Logging onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Via our appointments team by calling 01603 977 477
- In person at the surgery reception
Baby / Child Immunisations
Baby and child immunisations are offered at 8 weeks, 12 weeks, 16 weeks and 12 months old, and before your child starts school.
The full schedule is available here
You will be notified when the immunisation is due
You can contact us to arrange your child’s immunisations by:
- Logging onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Via our appointments team by calling 01603 977 477
- In person at the surgery reception
Blood Pressure Checks
High blood pressure is a significant risk factor for heart disease and strokes. All of our clinical team are able to check your blood pressure. It is called a ‘silent disease’ as often doesn’t cause symptoms and therefore we look to opportunistically check your blood pressure in clinics, if you don’t have a diagnosis of high blood pressure and see us for another matter.
If you have a diagnosis of high blood pressure, we will inform you when your blood pressure check is due. If your blood pressure is well controlled this will be around your birth month. If you need more regular monitoring we will inform you when your next check is due.
How to check your own blood pressure without a GP appointment:
- With your own home blood pressure monitor, you can find out more about this and how to submit readings to us here
- If you do not have your own blood pressure monitor we can lend one to you, ask about this at reception
- Using the self blood pressure checking machine at Cringleford Surgery
If you are unable to check your own blood pressure:
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Blood Test (Phlebotomy)
Blood tests are taken by our healthcare assistants.
If you have routine monitoring blood tests
- For monitoring for a long term condition such as diabetes, chronic kidney disease or hypothyroidism – we will invite you in for these tests when they are due
- For monitoring safe use of medications such as blood thinners, blood pressure tablets or immunosuppressive medications – we will invite you in for these tests when they are due
If you are requesting a blood test to check on underlying symptoms, for example constant tiredness, prostate or menopausal symptoms, this will have to be assessed by a clinician first
If you want to request a blood test
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Cervical Smears
Cervical smears are routinely recommended every three years for women between age 25 and 49. After this, every five years until 65 years old.
How to arrange a cervical smear test
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
- Please note we are unable to do smears outside of the screening program
Diabetes Reviews
Victoria and Yasmin are our expert diabetes nurses. Diabetes is a long term condition and regular reviews are needed to ensure good sugar control.
If you are a diet or tablet controlled diabetes patient, we will contact you when you are due your diabetic review. If your condition is well controlled this will be around your birth month. If you need more regular monitoring we will inform you when your next check is due.
If you are on insulin, the hospital will look after your diabetic care.
How to arrange a diabetes review
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Please contact the doctor or nurse at any time if you are concerned about your diabetes symptoms.
Family Planning
Our practice nurses and doctors can advise you on the various method of contraception for you.
We provide a full range of family planning services including:
- Contraceptive pill
- Fitting of caps
- Contraceptive injection
- Contraceptive implant
- Coil removal and fitting
We can also refer sterilisation procedures (vasectomy / tubal ligation)
How to make an appointment for a family planning consultation
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Health Checks
The NHS Health Check is a health check-up for adults in England aged 40 to 74. It’s designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.
The check is for people who are aged 40 to 74 who do not have any of the following pre-existing conditions:
- heart disease
- chronic kidney disease
- diabetes
- high blood pressure (hypertension)
- atrial fibrillation
- transient ischaemic attack
- inherited high cholesterol (familial hypercholesterolemia)
- heart failure
- peripheral arterial disease
- stroke
- currently being prescribed statins to lower cholesterol
- previous checks have found that you have a 20% or higher risk of getting cardiovascular disease over the next 10 years
How to make an appointment for an NHS health check
- Available if you are 40-74 years of age without a pre-existing condition
- Not available if you have had an NHS health check within the past 5 years
- Not available if you have one of the pre-exiting conditions listed above (patients with these conditions will be getting regular monitoring)
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Home Visits
Our highly skilled outreach nursing team can assess patients who are too unwell to get to the surgery. Please note we will only do home visits for patients who are genuinely housebound because of their illness. We will always ask that someone who can leave their home to get to us either via a lift or taxi. This is to ensure we priorities patients who are genuinely housebound.
To request a home visit
- Contact us as early in the day as possible to request a visit, this will help us to prioritise visit requests
- Do not contact us via our online consultation service PATCHS, this is for routine requests only
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Mental Health Practitioner
We have an in-house mental health practitioners, Stuart and Lucy, who can offer help with a variety of mental health conditions such as anxiety, depression and obsessive compulsive disorder. He can see people over the age of 16. We also have Phoebe who is a recovery worker.
How to make an appointment for a mental health practitioner
- Log onto our online consultation service PATCHS and select either “New health problem” or “Ongoing health problem” depending on whether you have had input into the issue before
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Minor Surgery / Joint Injections
Dr Bav, Dr Markham and Dr Makwana are trained in minor surgery procedures
Many of our other doctors also perform joint injections
We carry out minor surgery procedures at Cringleford Surgery
Please note we are unable to remove skin lesions for cosmetic reasons under the NHS
How to make an appointment for a minor surgery / injection consultation
- Log onto our online consultation service PATCHS and select either “New health problem” or “Ongoing health problem” depending on whether you have had input into the issue before
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Non-NHS Work
Some services provided are not covered under our contract with the NHS and therefore attract charges.
Examples include the following:
- Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
- Insurance claim forms
- Prescriptions for taking medication abroad
- Private sick notes
- Vaccination certificates
There will be a charge for non-NHS services. These charges are based on the British Medical Association (BMA) suggested scales.
How to enquire about non-NHS work
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” and enter the details of what is required
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
| Private Sick Note | £20 |
| Letter for external source requesting medical information eg To Whom It May Concern Letter | £30 |
| Medical Form | £40 – £75 |
| Accident / Sickness Claim Form / Insurance Report / Firearm Report | £40 – £60 |
| Childminder Health Report (no patient examination required) | £40 |
| Adoption / Fostering Medical | £75 |
| Medical which needs an appointment for examination eg. DVLA / flying / taxi | £75 – £100 |
| Power of Attorney In Surgery (please note we may not always be able to offer this) | £90 |
| Power of Attorney Home Visit (please note we may not always be able to offer this) | £150 |
Pharmacists
Kasia and Liz are our in-house pharmacists who are experts in medicine management. They will be able to help you if you have any queries about your medications.
How to make an appointment with the pharmacist
- One of the doctors may suggest a review with a pharmacist and make the arrangements for you
- Log onto our online consultation service PATCHS and select either “New health problem” or “Ongoing health problem” depending on whether you have had input into the issue before
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Physiotherapy (First Contact Physiotherapy Team)
We have an in-house “first contact” physiotherapy team. Their role is to review patients with musculoskeletal problems without the need for you to see a GP first. This includes common issues such as back, hip, knee and neck pain. The physiotherapy team are able to:
- Examine you face to face
- Organise imaging such as x-rays
- Suggest blood tests
- Refer you to the hospital for an orthopaedic assessment if needed
How to make an appointment with the first contact physiotherapy team
- Log onto our online consultation service PATCHS and select either “New health problem” or “Ongoing health problem” depending on whether you have had input into the issue before
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Social Prescriber
We have a social prescriber at each of our sites who can assist you with a variety of issues including:
- Social support
- Befriending
- Debt advice
- Support for long term health conditions
- House issues
How to make an appointment with the social prescriber
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Travel Vaccines
When travelling abroad it is essential to investigate the health risks associated with your trip. You should seek advice at least 8 weeks before you travel due to time frames needed between vaccines and your body developing an immune response to the vaccine to provide you with protection.
Our practice does not offer speciality travel clinics as this is not a part of standard NHS services. However, we do offer the NHS vaccines. The NHS covers the cost of these vaccines which are:
- Hepatitis A
- Typhoid
- Tetanus
- Diphtheria
- Polio
- MMR (Measles, Mumps, Rubella)
Prior to your appointment please ensure you look at the latest guidance on the country you are visiting on the travelhealthpro website. For travel vaccines other than those above, or malaria prophylactic medication you need to attend a specialist travel service, these services are private and therefore subject to charges.
How to make an appointment for travel vaccines
- Log onto our online consultation service PATCHS and selecting the option “Other” or “Admin” when requesting an appointment
- Ensure you enter details of where and when you are traveling
- Contact our appointments team by calling 01603 977 477
- Ask in person at the surgery reception
Vaccinations – Flu, Pneumonia, Shingles
Flu – We offer flu immunisations each autumn to all patients over 65 years old or those, including children, who have conditions such as asthma, diabetes, chest and heart disease
Pneumonia (pneumococcal vaccine) – People aged 65 and over only need a single pneumococcal vaccination. This vaccine is not given annually like the flu jab. If you have a long-term health condition you may only need a single, one-off pneumococcal vaccination, or a vaccination every 5 years, depending on your underlying health problem.
Shingles – A vaccine to prevent shingles, a common, painful skin disease, is available on the NHS to people in their 70s.
How to get these vaccinations
- Flu – We will contact patients who are eligible for NHS flu vaccinations around autumn time and will include information on how to make appointments
- Pneumonia and Shingles – We will invite you for a pneumonia shingles vaccination when you are due for these